Last Updated: July 20, 2026
Welcome to SalonHarbor. This Disclaimer applies to SalonHarbor.com and all ebooks, digital products, templates, educational materials, consultations, marketing services, live chat assistance, and other products or services offered through the website.
By accessing this website, purchasing a product, or using our services, you acknowledge and agree to this Disclaimer.
1. General Information
The information provided on SalonHarbor.com is for general educational, informational, and marketing purposes only.
Our ebooks, playbooks, templates, scripts, worksheets, strategies, articles, and recommendations are designed to help salon and beauty-business owners better understand and manage their marketing activities.
Nothing on this website constitutes legal, financial, tax, accounting, employment, medical, or other professional advice. You should consult an appropriately qualified professional before making decisions that require specialized advice.
2. No Guarantee of Results
SalonHarbor does not guarantee any specific business, financial, advertising, or marketing outcome.
Any references to increasing bookings, filling chairs, generating leads, attracting local clients, improving online visibility, receiving reviews, reducing no-shows, or increasing revenue describe potential goals and intended outcomes only.
Actual results may vary depending on factors including, but not limited to:
- Business location and local demand
- Services, pricing, and promotional offers
- Competition and market conditions
- Advertising budget and campaign performance
- Quality and consistency of implementation
- Client response time and follow-up process
- Third-party platform policies and algorithms
- The salon’s reputation and customer experience
Purchasing an ebook or agency service does not guarantee a specific number of appointments, customers, leads, reviews, followers, sales, or revenue within any particular timeframe.
“Fill Every Chair in 30 Days” is the title and intended objective of the playbook. It should not be interpreted as a promise or guarantee that every salon will achieve full appointment capacity within 30 days.
3. Ebook and Digital Product Disclaimer
Our ebooks and downloadable materials are educational resources. Customers are responsible for reviewing, adapting, and implementing the information according to their own business circumstances.
While we make reasonable efforts to provide useful and accurate information, we do not guarantee that every strategy, example, platform reference, statistic, template, or recommendation will remain current or suitable for every business.
Social media platforms, advertising systems, search engines, and marketing practices may change after a digital product is published.
Ebook purchases are covered by the money-back guarantee displayed on the applicable product or checkout page. Eligible customers may request a refund within 30 calendar days of the original purchase date by contacting order@salonharbor.com and providing valid order details.
The ebook refund guarantee is a customer-satisfaction policy and is not a guarantee of bookings, revenue, advertising performance, or other business results. Additional eligibility conditions may be explained in our Return and Refund Policy.
4. Agency Services and Payments
Payments for marketing, advertising, content creation, website development, landing pages, Google Business Profile management, reputation management, email or SMS automation, consulting, and other agency services are non-refundable once work has commenced.
Recurring service plans may be cancelled before the next billing cycle to prevent future charges. Cancellation does not provide a refund, partial refund, prorated refund, or account credit for the current or any previously billed period.
Advertising spend, software subscriptions, domain fees, hosting charges, SMS charges, platform fees, payment-processing charges, and other third-party expenses are separate from our service fees unless expressly stated otherwise. Third-party expenses are generally non-refundable and may be governed by the provider’s own policies.
Nothing in this Disclaimer limits any refund, correction, replacement, re-performance, or other remedy that cannot legally be excluded under applicable law.
5. Revisions
Where unlimited revisions are included in a service plan, they apply only to the deliverables and requirements included within the originally agreed project scope.
Unlimited revisions do not include:
- Completely new projects or campaigns
- New deliverables not included in the selected plan
- A complete change in the original business direction
- Additional services or platforms
- Rework caused by inaccurate or incomplete client information
- Requests made after the applicable service period has ended
SalonHarbor may treat requests outside the original scope as additional work and provide a separate quotation.
6. Advertising and Third-Party Platforms
Our products and services may refer to or involve third-party platforms such as Instagram, Facebook, Meta advertising tools, Google Business Profile, email providers, SMS providers, booking systems, website platforms, payment processors, and other external services.
SalonHarbor does not own, operate, or control these platforms. Their policies, algorithms, features, pricing, approval processes, account requirements, and availability may change without notice.
We do not guarantee that:
- An advertisement will be approved
- A social media or advertising account will remain active
- A Google Business Profile will achieve a specific ranking
- A particular cost per click or cost per lead will be achieved
- A third-party service will operate without interruption
- Platform features will remain available or unchanged
Customers and clients remain responsible for complying with all applicable third-party terms, advertising policies, community guidelines, and account requirements.
7. Reviews and Reputation Services
SalonHarbor may help clients create systems for requesting and managing genuine customer reviews. However, we do not guarantee a specific number, rating, sentiment, or frequency of reviews.
Clients must not request, purchase, publish, or encourage false, misleading, fabricated, or incentivized reviews in violation of applicable laws or platform policies.
We may refuse any request involving fake reviews, review manipulation, impersonation, misleading testimonials, or other deceptive conduct.
8. Testimonials, Examples, and Statistics
Testimonials, sample advertisements, case studies, templates, projections, statistics, examples, and hypothetical scenarios displayed on the website or within our products are provided for informational and illustrative purposes.
They do not represent a promise that every customer or client will achieve the same or similar results.
Any example earnings, bookings, lead volumes, advertising costs, conversion rates, or performance figures should not be treated as typical or guaranteed outcomes unless expressly stated otherwise.
9. Client Responsibilities
Clients are responsible for providing accurate and timely:
- Business and contact information
- Services, prices, and promotional offers
- Brand materials and content
- Account access and approvals
- Licences, permissions, and usage rights
- Customer communications and booking availability
SalonHarbor is not responsible for delays, losses, rejected advertisements, suspended accounts, missed opportunities, or reduced performance resulting from inaccurate information, delayed approvals, insufficient account access, policy violations, limited budgets, or failure to follow recommendations.
The client is responsible for reviewing and approving all advertisements, offers, claims, pricing, content, and deliverables before publication.
10. Website Availability and Accuracy
We make reasonable efforts to keep SalonHarbor.com available and its information accurate. However, we do not guarantee that the website will always be uninterrupted, secure, error-free, complete, or current.
We may update, correct, remove, suspend, or modify website content, pricing, products, services, and availability without prior notice.
11. External Links
SalonHarbor.com may contain links to third-party websites, software, platforms, or services. These links are provided for convenience and informational purposes only.
We do not control and are not responsible for the content, availability, security, pricing, privacy practices, performance, or policies of third-party websites or services.
Accessing or using a third-party service is at your own discretion and is subject to that provider’s terms and policies.
12. Limitation of Liability
To the fullest extent permitted by applicable law, SalonHarbor and its owners, team members, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or business-related losses arising from:
- Use of or reliance on this website
- Use or implementation of an ebook or digital resource
- Use of our marketing or agency services
- Advertising or campaign performance
- Third-party platform changes or interruptions
- Account restrictions or suspensions
- Loss of revenue, profit, data, customers, reputation, or business opportunities
You use the website, digital products, recommendations, and services at your own discretion and risk.
13. Changes to This Disclaimer
We may update this Disclaimer when our products, services, business practices, or legal obligations change.
The updated version will be published on this page with a revised “Last Updated” date. Your continued use of SalonHarbor.com after an update constitutes acceptance of the revised Disclaimer.
14. Contact Us
For questions about this Disclaimer, please contact us:
General Enquiries: contact@salonharbor.com
Customer Support: support@salonharbor.com
Order and Refund Enquiries: order@salonharbor.com
Live chat support may also be available through SalonHarbor.com.